SMURBS successfully organized the 1st Stakeholder workshop on User Needs, held in Hamburg Germany, 27-28 March 2018
This workshop was central for the purposes of WP2 on User Needs and the preparation of D2.1 and was thus organized early on. Twenty five stakeholders from ten European cities, with affiliations ranging from public administration to the academia, gathered in Hamburg, on late March 2018 for a two-day workshop on user needs, towards the strategic planning of the design, implementation and delivery of the portfolio of Smart Urban Solutions of SMURBS, in the months ahead and up till the end of the project.
Smartphones and laptops were switched off, as the workshop focused heavily on the face-to-face interaction between the stakeholders and adopted the communication method of “World Café” table discussions per SMURBS theme, and of a plenary “fishbowl” discussion, where all participants had the opportunity to stir and enrich the conversation.
These communication tools were selected based of positive past experience and because they allowed for a quick and efficient method to establish and decompose the User Needs framework upon which SMURBS constructed its following activities of WP2. Moreover, the keynote talk given by Prof. Dr. Matthias Augustin (University Medical Center Hamburg‐Eppendorf) in the subject of “Urban health from a medical perspective: Data – Needs – Gaps” delivered a critical overview of a generalized concept of Urban Health and provided a common ground for the distinct -per theme- discussions and some thematical targets to be addressed by the workshop’s outcomes.
The workshop’s outcome will critically complement the other user-needs gathering activities of SMURBS (online survey, interviews). Some results were expected, and some were enlightening. Overall, the hierarchy of the needs that took place, and the local dependence of some, surfaced through the discussions, will surely help SMURBS to create more efficient and targeted solutions. Last but not least, this workshop provided a first-class opportunity for engagement of public authorities and partners alike, for a very down-to-earth implementation of solutions for the rest of the project’s life.
These separate tables were organized based on the three main themes of SMURBS, while stakeholders could participate in more than one discussion, based on their competence and overall interest. The theme tables had the same horizontal questions, to which the participants had to provide their particular answers and they are summarized as follows: